(9-1-1 service should be working normally again - UPDATED AT 8:25 AM Thu Sept 24) 9-1-1 Routing Advisory A statewide 9-1-1 routing issue is currently affecting a significant portion of Oklahoma. You should still call 9-1-1 for emergencies. At this time, there have been no reports of 9-1-1 calls going unanswered. Because of the routing issue, some calls may be answered outside the caller’s normal area or may be delivered through alternate phone lines rather than normal 9-1-1 call-taking equipment. For emergencies occurring in Newcastle, callers may also contact our administrative line directly at 405-387-5525. Callers should be prepared to clearly provide their exact location, callback number, and the nature of the emergency. AT&T is working to correct the issue, but there is currently no estimated time for restoration.